FAQ

Payment & Shipping


Payment Methods:

 

PayPal:

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We are using PayPal. It is global system provides a simple, fast and secure payment service. Transactions are signed and encrypted via a secure infrastructure and card data is not stored.

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Iyzico:

Iyzico is an online secure payment system. With Iyizco, you can pay directly by credit card on our website.

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Shipping:

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We are using Fedex & UPS Shipping. All products are sent from Istanbul Turkey.

We ship orders in 5 business days. And you will receive your products within 7 days after shipping. Your order will reach you within a total of 12 days.

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Our cargoes to Whole World continue without any problems and arrive in 12 days. Because of Coronavirus, European cargoes delivery time vary according to country policies.

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We are making Worldwide Shipping only to $15. Free Shipping Over $500 Shopping.

Important:

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If the product is made to order or out of stock, this process may take longer due to the production process.
Please share your active email and mobile phone (WhatsApp) information when placing an order so we can contact you if necessary about the product.
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Tax & Exchange & Return


Tax & Customs Cost:

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The 8% tax charged at the time of order is only standard tax in our country. In some countries extra tax may apply. This tax is not included in the prices. We are not responsible for these taxes. We are not responsible for any costs incurred at the customs. If there is a customs cost, the shipping company will ask you to pay the customs cost at the door during delivery. Please note that We are not responsible for these taxes and customs fees.

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Exchange and Return :

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If your product is damaged at the shipping or it is defective, you can send back the product within 5 days and you can get your money back. But the products shouldn't be used. Refund and Exchange is accepted only if the product is damaged or it is defective. If 5 days have gone by since you received the product unfortunately we can't offer you a refund or exchange.

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Shipping costs and taxes are non-refundable.

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If you want to send the product back; You will be responsible for paying for your own shipping costs for returning your item. So you should pay your shipping cost to your shipping company returning.

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When ordering, pay attention to the color of the product, the size of the shoes, the length of the belt, or the size of the clothing. Our company is not responsible for incorrect orders; Returns and exchanges are not accepted.

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